Download Service FAQ
On your web site your customer clicks on the paypal button and is then brought to our Secure Server, to a checkout page which will show a shopping basket summary of selected items. On the checkout page the customer enters an email address to receive the download instructions. This e-mail address can also be different from their paypal e-mail address. The customer then clicks on the checkout button to be taken to PayPal's web site where they can choose to pay with a credit card or a PayPal account.
After payment the customer returns to a receipt page on our web site. On the receipt page the customer may click on the download link or links to download the purchased files instantly. The customer also receives an email with a link to a secure web page on our server where they can log in to download the protected file or files. Many times customers purchase their digital goods from work but want to download from their home.
There are a number of security options to protect the digital file. First, the files are stored on a secure area of the server; inaccesible via the web. Second, one can configure the number of download attempts from 1 and up. Third, one can put a time limit on the download link. Fourth, the customer can be restricted by their IP address and/or browser type.
In order to show this simple process of purchase we have setup on our web site a demonstration of a digital download purchase for 1 cent. Its actually an ebook we created to help improve SEO. When you finish reading the Download Service FAQ we suggest you give it a try.
How does the setup of the service work?
After you register you receive an e-mail with instructions, on how to log in to your publisher's account, and on how to setup PayPal. Once you set up the PayPal we then proceed to complete your account set up and create an ftp account to upload your digital goods. You then log in to your Seller's account to access the Cart Data Manager to add the information about your files to our datbase. This includes descriptions and prices. Also from the Cart Data Manager there is a PayPal Button Generator to create the PayPal Buttons you will need to put onto your web site. There are various PayPal buttons to select from and you can also test out the purchase before putting the PayPal button on your web site.
How much does it cost?
We charge a transaction fee for each sale that is you pay only when you sell. There are no monthly fees for the service, and no bandwidth charges. The transaction fee for each transaction is 4.49% + 5 cents for files under 100 MB and 4.49% + 5 cents per 100 MB for files over 100 MB.
We also provide you up to 250 MB of disk space at no charge.
In addition there is a yearly registration fee of $19.95 US.
For further information go to our pricing page on our web site. Here you will find a breakdown of all the charges.
How does payment work?
Whenever you sell an item the payment goes straight into your PayPal account. The money does not go through us. At the end of each month we send you an invoice with our calculated charges based on your sales. Payment is required within 5 days. Its that simple.
What currencies can one use to receive payment.
Any currency can be used as long it is accepted by PayPal. You can also pay us in any currency of your choice. On our web site you can find a link to PayPal with that information.
Can one customize the checkout and receipt pages.
Yes definitely. We will work with you to customize these pages so that they display your logo and whatever additional information you want to appear. You are welcome to translate the text into any language.
Can one sell a Hard/Soft Cover Book or CD with a digital download.
Yes our PayPal shopping cart can handle both hard goods together with digital goods. A hard good can be product such as a Hard/Soft Cover Book, CD or service such as a registration to a teleclass. There are also various shipping solutions available.
We also offer customization if you require a customized digital download solution.
Now take a few minutes to review the contents of our web site, checkout the pricing, try the demo then click on Publisher Registration Button Link to start the ball rolling.
Thank-you I hope to hear from you soon.